About Sashas Jewellery
Hello ! I am a homemaker and am happily married for 18 years. Jewellery making has been my passion since young and my styles and designs range from trendy, ethnic, bohemian to simple and elegant.
Most of my designs are made using semi precious stones. Also included are pearls and other glass beads.
I do what I love and I love the beautiful trendy and ethnic jewellery and hope that you too will love it and come back again for more !! It allows me to express myself through my creations and share them with you !
We accept the following payment mode
Cash on Delivery
This is exclusively for Singapore customers who would like to meet in person and collect the items. Once you confirm your order, then please do get in touch with me through mail or SMS me on my number. Please do mail me for the number or any other information. Will be glad to assist you :)
If you wish to use bank transfers, you will receive the banking details of my POSB/UOB bank after your order has been submitted.
Do note that payment must be effected within 2 days of placing your order or your order will be cancelled and the item will be put back in the shop.
Shipping of the item will be done only after the funds have been credited to my account.
Credit Card & Debit Card via Paypal
I ship worldwide !
For International buyers :
I would greatly appreciate if all payments are made via Paypal.
Your purchase will be shipped only after the payment has been credited to my account.
All packages are shipped via SingPost Registered Mail, which requires a signature upon delivery.
After payment, your order will be shipped within 3 working days, after which you will receive a tracking number from me that allows you to track the status of your package.
Please note that I ship to the address you provide. So,please make sure that the given address is correct. In case you want me to send/gift the item to another address please do mail me asap.
You will receive email confirmation once your order has been shipped, including the article registration number
All orders are carefully placed in a lovely organza pouch for bigger necklaces and small gift boxes for small chain necklaces. This is then sealed in a bubble lined envelope before mailing out. Should you require gift wrapping or a gift box for any item please do convo me. I will be glad to help you in this matter.
TRANSIT & DELIVERY
These are approximate transit times for registered mail based on SingPost estimates:
Singapore – 2 business days
Asia Pacific – 5 to 7 business days
UK – 5 to 9 business days
Europe – 6 to 12 business days
USA, Middle East – 8 to 14 business days
For international deliveries, please expect delays in transit times and customs clearance during peak holiday seasons, inclement weather or times of heightened security.
In the unlikely event that you do not receive your shipment after 4 weeks or 18 business days, please contact me so that I can request a tracing report from the post office.
Refunds and ExchangesRefunds and Exchanges
Should you receive any item in damaged condition, please let me know at once. Also, if you’re unhappy with your purchase in any way, please contact me immediately and I will work with you to resolve it.
Shipping fees are not refundable and the buyer is responsible for the return shipping cost. Item must be returned in original condition and packaging. Full refund will be paid within 3 days of receiving the returned item. The same applies for exchanges.
I do not accept returns/exchanges/refunds on customised items.
Customer satisfaction is very important to me.
Additional Policies and FAQs
Caring for your Jewellery :
To keep your jewellery looking good, please wear the jewellery only after you have applied perfume and hairspray. These harsh chemicals will cause the semi precious stones and sterling silver to tarnish.
All these jewellery can be cleaned using a jewelry polishing cloth.
Store the jewellery in the given pouch or box after use.
Some colors may vary slightly due to the light during photography. Since monitors differ, there may be slight variations in the stones or colour. But be assured that what you see is what you will get !
I really hope you will find what you want here. I will be happy making something special for you or your loved ones. I do welcome Custom orders, so do feel free to ask me for one. Convo me with details.
I believe in excellent customer service and will do everything possible to make your experience a pleasant one !