About HLC Handmade
My name is Misa and love to sew. Born and residing in Selangor.
I started HLCHandmade a year ago. Just call me the bag lady, because I love sewing bags!
1. Payment Policies
Only accept payment through paypal. If you from Malaysia, please PM for local bank information.
2. Shipping & Delivery Policies
All item will be shipped via Pos Malaysia within 3 working days once payment received, unless specified. Once shipped, delivery times vary.
Orders that are returned to us due to an incomplete or incorrect address provided will not be returned to the customer and will only be resent at the customer's expense. Additionally, orders that are abandoned by the customer for any reason will not be returned to the customer and will only be resent at the customer's expense.
If your package does get lost or damaged, we will assist you in filing a claim with Pos Malaysia; however, we are NOT responsible for lost or damaged packages.
3. Returns, Exchanges & Refund Policies
We accept refund and exchange if the item purchased is faulty or far beyond as described in the listing. Kindly contact us within 7 working days from the day of receipt of the item. Full refund will be processed once we receive the item in its original condition. No restocking fee will be imposed.