About Foong Handmade
Handmade jewelry & other lovely things! Self-taught, I picked up jewelry beading by learning from handicraft books and appreciating the many beautiful crafts made by other artisans. I am particularly attracted to everything whimsical and romantic and off-loom beadweaving techniques. Mum is my main source of inspiration and motivation.
We accept the following payment mode
payment via fund transfer to POSB savings account 126-58067-3. pls email me transaction number, date and time after you have made the transfer so that i may verify the payment. thanks!
Credit Card & Debit Card via Paypal
Please bear with me if there's a slight delay in my replies to your convo or emails, as I'm very committed in my full-time job. Thanks for your understanding! (",)
I accept payments via Paypal, which gives you, my dear customers, the convenience to purchase using a credit card of your choice (and earn those points to redeem great rewards!)
Customers based in Singapore may also choose to pay via Internet/ATM/Bank Transfer to my POSB savings account
Handmade products are the results of much creative brain-juice, time and efforts to design and create! I believe every customer and crafts-person will be very upset if the handmade products get lost in the mail :(
All handmade items from Foong are shipped from sunny Singapore (in South East Asia). It will take about 4-12 working days to reach USA or UK or Australia. Jewelry pieces are sometimes delayed in the customs of the receiving country.
I use registered mail from our national postal service SingPost, so that you may be able to track your parcel online - just 1 day after I sent it to the post office! (note: someone has to be there to sign for registered mail, this way your purchase would not get lost!)
To track your parcel online, please key in the registered article number at:
REFUNDS & EXCHANGES
Before sending to the post office, I personally and carefully inspect and package each Foong handmade product (usually with bubble-wrap). Registered postage is also used to prevent loss of items via mail. Refunds and exchanges will be assessed on a case-by-case basis.
TAKING CARE OF YOUR HANDMADE JEWELRY
To extend the wear-life of your handmade jewelry, do avoid contact with water and perfume. After wear, do wipe them dry with a soft clean cloth. It is recommended to store in an air-tight plastic bag or container away from moisture.
For Foong handmade jewelry that are made using beadweaving techniques, each bead is weaved with Nymo thread at least twice to make the jewelry piece durable for frequent wear.