Conetira is a label for uniquely hand-crafted jewelry. Japanese origami paper takes the center stage in our items, while other materials, such as Swarovski Elements crystal, add on their beauty and sparkle.
Conetira TheShopCity online store policies:
1. Japanese origami paper is one of the main materials for all of our products. As all of our items are hand-made, real products can be slightly different from the pictures in terms of the paper pattern, as no two cuts give the exact same pattern.
2. All prices include registered mail posting.
3. All products are felt- and bubble-wrapped to ensure maximum protection before they are posted. However, we are not responsible for any loss or damage in the post.
4. As all of our items are hand-made to order, it will take up to five days for us to post after we confirm and verify your order.
5. Cancellation of order: You can cancel your order within 24 hours after the payment has been made, during which the whole amount will be refunded. After 24 hours, no payment amount will be refunded.
6. Return: We accept product return request due to technical and quality problems. All return requests must be sent via PM within 7 days after the items have been collected based on registered mail’s tracking status.